Ticket - pos_order_all (#5,121)
Status: OPEN
Date: 25/11/2021
ID: 5,121
S/O number: SO2018/369444
Reviewer: Hiral Bhatt
Module Name: pos_order_all
Version: 10.0
Tags: Odoo Community,

Reported by
Contact
pooja.tracencode@gmail.com
pooja.tracencode@gmail.com

Description
Dear IT Team,

This is in reference to our client Jean Pascal with Reference No.- 2018/12866.
Our client has purchased an odoo application, i.e., "pos_order_all" having version 10.
It adds some features in Point Of Sale.On doing activities with point of sale the users are facing some issues.
The issue is listed below:

While making sale transactions with pos, on validating and closing the pos session it complains error i.e.,"Cannot create unbalanced journal entry."
And after uninstalling the "pos_order_all" app, when the user tries to validate and close the session then the warning is gone.
This occurs with few cases of pos session.
Due to this our client facing difficulties in day to day activities with point of sale.

I would request in behalf of our client to give support regarding this issue.
We were very thankful for your assistance regarding the issue.

Reference Invoice No.- 2018/12866
Application - pos_order_all (version-10)

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