Issue - Website Helpdesk Support Ticket (#938)
Status: OPEN
Date: 19/05/2021
ID: 938
S/O number: SO2021/1400748
Reviewer: Tanvi Mahadevia
Module Name: Website Helpdesk Support Ticket
Version: 14.0
Tags:

Assigned to
Contact
Aneri Thakkar
aneri.thakkar@browseinfo.in
Reported by
Contact
harshad55666@gmail.com
harshad55666@gmail.com

Description
I have purchased this module and installed with my Odoo version 14.0.

How can i capture the ticket number in the email subject instead of complaint or problem? Also, how can I reply to the client fro the portal? This module is really confusing. Can I ask for refund?

Message and communication history