Issue - Website Helpdesk Support Ticket (#938)
Status: OPEN
Date: 19/05/2021
ID: 938
S/O number: SO2021/1400748
Reviewer: Tanvi Mahadevia
Module Name: Website Helpdesk Support Ticket
Version: 14.0

Assigned to
Aneri Thakkar
Reported by

I have purchased this module and installed with my Odoo version 14.0.

How can i capture the ticket number in the email subject instead of complaint or problem? Also, how can I reply to the client fro the portal? This module is really confusing. Can I ask for refund?

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