Issue - POS Loyalty and Rewards Program (#1,375)
Status: OPEN
Date: 13/06/2021
ID: 1,375
S/O number: SO2021/1281533
Reviewer: Jay Pardasani
Module Name: POS Loyalty and Rewards Program
Version: 10.0
Tags:

Assigned to
Contact
Raghav Brahmbhatt
raghav.brahmbhatt@browseinfo.in

Description
Dear Sir,

I purchased the module from Odoo but it seems not to work as expected.
We run Odoo 10 and we installed Pos Loyalty version 10 too.

As indicated in the attached files.
Image 1.
Configuration page where we create the Loyalty program

Image 2.
Here is the Redemption rules.
Rule : Points Between1.00and25.00: 1 reward point =25.00

Image 3.
When I add product to the POS and choose to redem, I have this screen and surprisingly I can't type the Redem Point I want to use as indicated in your documentation. The system does not allow to do so
I can't even have the Amount that is applied to the my total redemption points.

Image 4.
After I apply the redemption, the rules in image 2 is not applied. According to my rules it's supposed to be 75*83 but it shows 83 only.

How can I solve this issue ? In image 3 and image 4.

I'm looking forward to reading from you soon

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