Issue for bi_website_portal_payments (#1,261)
Status: OPEN
Date: 08/06/2021
ID: 1,261
S/O number: SO2021/1436718
Reviewer: Hiral Bhatt
Module Name: bi_website_portal_payments
Version: 14.0

Assigned to
Tanvi Mahadevia


I get the error below when paying multiple invoice and partially paying an invoice.

The following errors have occurred.
(13) The merchant login ID or password is invalid or the account is inactive.

I am using an test account which works fine without your module.

is there any intruction on how to set it up?

Hi Credentials are below:

user: browseinfo

pass: Myodoo123!

we are using as payment acquire. the account we have there is a sand box.

please, you try to partial pay one invoice from the customer portal. you will get the error below.

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